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With more investment from the Home Office to boost the use of live facial recognition by police forces in England and Wales, how can they win the trust and confidence of the public? The foundation of that is making sure the governance and the technology are in alignment. South Wales Police is a pioneer for LFR and is forging ahead with its evolution, join this session to find out more.
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The Police Problem Book sets out 13 areas where technology can tackle areas of concern. Innovation is at the heart of this approach. In this panel, we bring you senior policing leaders who will share how their forces are driving change to develop a workforce that exploits the very best of UK science and technology to keep our communities safe. Chaired by Tony Blaker, this promises to be a valuable insight into strategic decision making in UK policing
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Hear from a panel of experts and senior users on the progress of ESN delivery, and how the transition to ESN is being planned in collaboration with the emergency services.ChairpersonSpeakers
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As emergency services face growing pressures, strong relationships with tech vendors are becoming increasingly important. is panel is brought to you by TechUK and will see frontline teams and suppliers talk openly about how to rebuild trust, improve transparency and develop together technology that meets frontline needs.
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The government has invested over £100m in a new AI unit led by Al Murray. He and his team are working with policing, industry, government and academia to get AI used in policing in a responsible and efficient way. What does that mean in practice? Find out what the team is doing and how it will affect policing on the frontline.
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Using drones as first responders, British Transport Police can get a view on Britain’s railways without ever stepping foot on the ground. The power of having drones to do inspections of tracks, identify risks ahead of incidents is a powerful way of gathering information and reducing risks to officers on the ground. Hear how the investment is being used for safety, for efficiency and keeping the railways running smoothly.
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Traditionally body worn video has been linked with policing but in recent times, fire and rescue services have started to use it to enhance operations. Hear from Greater Manchester Fire and Rescue Service and Norfolk Fire and Rescue Service about how they are using it to get eyes on the scene of incidents, stream that back to control and capture it for future learning. It’s a powerful tool with so much more potential. Join us to find out more.
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Against a backdrop of evolving operational and geopolitical risks, shared situational awareness and joint decision making have never been more critical. Together they establish a common operational picture on the incident ground and promote a safe and effective emergency response. During this session we will explore how emerging technology and the intelligent exploitation of AI systems can combine with traditional methods to provide learning and insight for the optimisation and development of decision expertise for an effective multi-agency response.
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From AI and interoperability to control rooms and frontline communications, women across police, fire and ambulance services discuss how technology is changing emergency response and why diverse voices matter in building the systems of the future.
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Police forces have used drones for many years and they are a key part of crime fighting but given the developments in the technology, how can policing make even more use of them in dense urban spaces and wide rural landscapes? Drones as first responders is one part of that evolution and our experts will share how policing is using this approach to improve both intelligence and response.
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In Wales, if you use the non-emergency number NHS 111 you’ll be introduced to AIbot. Type in your question and Albot will consult its knowledge base to find the answer to your question. And if you are in the Thames Valley or Hampshire and you want to contact the police, you can now meet Bobbi - the AI virtual assistant, offering an additional channel for your non-urgent enquiries, working alongside policing online forms and telephone services. agent fielding 101 online enquiries. Find out why this is helping both organisations manage demand, protect communities, and build trust and confidence with the public. Want to know about agentic AI? This is the place to start.
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Conversations about cyber shouldn’t just take place in the IT dept, and they don’t start after an attack. Our panel will look at how fire and rescue services are considering both physical and cyber security to get the balance right when they want to make fire stations open community assets but safe from harm. If AI is lowering the bar for cyber attacks, making it easy for threat actors to get into systems, what conversations should services be having to get ahead of the game?
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Session brought to you by the Ordnance Survey
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From cyber attacks and online radicalisation to misinformation, digital activism and changing attitudes towards authority, technology is reshaping how societies respond to crises and disruption. As younger generations grow up entirely online, organisations, governments and emergency services face new challenges in maintaining trust, communicating effectively and building resilience.
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Kicking off Resilience360, Roger Hargreaves from COBR will provide a unique insight into how the UK prepares for, responds to and recovers from major crises. Exploring the vital role of a whole-of-society approach, this keynote will examine how government, emergency services, businesses and communities must work together to build a more resilient nation.
A major keynote to open the conference, this is a must-attend session for anyone involved in preparing for the next major national or international crisis.
The COBR Directorate brings together the UK’s crisis management and resilience capabilities, strengthening the nation’s ability to anticipate, prepare for, respond to and recover from major crises. It leads on national crisis response, risk reduction and building a skilled, coordinated crisis management profession across government and beyond.
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As geopolitical tensions continue to reshape Europe's security landscape, the Nordic countries have emerged as global leaders in national preparedness and societal resilience. Faced with an increasingly assertive Russia and a rapidly evolving threat environment, the region has adopted a 'whole-of-society' approach to resilience, integrating government, critical infrastructure operators, businesses and citizens into national preparedness planning.
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Ukraine has become one of the world's most important learning environments for emergency medicine, leadership and organisational resilience. As the nature of conflict, crisis and major incidents continues to evolve, so too must the way emergency services prepare, adapt and respond.
In this session, Professor Mark Hannaford, Founder & CEO of World Extreme Medicine and Co-Founder of the World Extreme Medicine Fund, joins Luca Alfatti, Co-Founder of the World Extreme Medicine Fund and Global Medical & Humanitarian Leader, to share lessons drawn from four years of delivering humanitarian aid, frontline medical capability and trauma training across Ukraine. Their work, alongside collaboration with NATO and international partners, has provided a unique perspective on how organisations perform and adapt under sustained operational pressure.
Richard Lewis, Chief Operating Officer of World Extreme Medicine, will then translate these frontline lessons into the UK emergency services context, exploring what they mean for organisational preparedness, leadership, interoperability and building capability before the next major incident.
Rather than simply presenting stories from the frontline, this session asks a more important question:
What is Ukraine teaching us about building organisations that can adapt, learn and perform under pressure?
Delegates will leave with practical insights, fresh perspectives and tangible actions to strengthen preparedness before the next major incident tests them.
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Would the UK pass a national stress test? A provocative final discussion pulling together lessons from the previous two days.
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Session brought to you by Dräger
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Operating one of the world's busiest airports requires meticulous planning, robust emergency preparedness and seamless multi-agency collaboration. In this session, Dr Lee Rowley will share practical insights from Heathrow Airport's approach to resilience, exploring how planning, training and partnership working help maintain operations during disruption and prepare for emerging risks.
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From the war in Ukraine to escalating tensions in the Middle East, geopolitical shocks are exposing the fragility of the systems that underpin modern economies. Energy, fuel, food, critical minerals and manufactured goods all rely on complex global supply chains that can be disrupted by conflict, sanctions, cyber attacks and political instability.
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Taking a look at climate-driven emergencies such as floods, wildfires and heatwaves and the growing pressure on infrastructure, local authorities and emergency services.
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Take a wander through the history of crisis management, as we explore how the voluntary, community and faith sectors have influenced the work of emergency responder organisations
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How does the UK approach homeland defence in a world of cyber attacks, hostile state activity, infrastructure sabotage and misinformation?
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Would you have made the right decision? Step into a remote consultation as it unfolds and experience every twist from the clinician's perspective. Discover how one overlooked question can completely change the outcome - and why the greatest challenge isn't making decisions without seeing the patient, but knowing what to ask next.
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Would you have made the right decision? Step into a remote consultation as it unfolds and experience every twist from the clinician's perspective. Discover how one overlooked question can completely change the outcome - and why the greatest challenge isn't making decisions without seeing the patient, but knowing what to ask next.
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This session explores physiology-guided resuscitation and its growing role in improving outcomes from cardiac arrest. Physiology-guided approaches allow clinicians to tailor resuscitation in real time based on the patient's own physiological response, rather than relying on a fixed protocol alone. Underpinning this shift, however, remains the fundamental requirement for high-quality CPR: adapting care in response to physiology is only possible when that care, and its effect, can first be accurately measured.
This session examines how CPR feedback technology supports that measurement, enabling clinicians to monitor performance, make informed adjustments during resuscitation and move towards a more responsive, data-informed approach to cardiac arrest management. Through a practical, clinically grounded discussion, delegates will gain insight into how combining high-performance CPR with physiology-guided decision-making can enhance the quality and effectiveness of resuscitation in the out-of-hospital setting.
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Mental capacity is often tested in the most complex, high-pressure moments of frontline care, where legal, ethical, and operational decisions must be made quickly and confidently. This session explores mental capacity assessment in practice through a case-based approach, examining the real-world challenges faced by emergency service professionals.
Drawing on specialist expertise in mental health law, the session highlights how clinicians can navigate uncertainty, apply legislation effectively, and make defensible decisions in the field. It also considers the wider implications for practice, education, and co-production, linking these insights back to current research in out-of-hospital care.
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This session explores why physiologically guided resuscitation. now features in UK and International Resuscitation guidelines. What makes it different, what are it’s key targets and objectives and how can we reach them in trying to achieve ROSC.
The session will explore how to optimise CPR with manual and mechanical chest compression devices, the use of invasive blood pressure monitoring, drug strategies and synchronised ventilation to optimise the chances of achieving ROSC.
Finally, the session will present newly developed educational programs that optimise ALS (ARREST, ARREST plus) and those that take us truly ‘beyond ALS’ (SPEAR, ECPR)
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In this session, Joe Dent explores stroke recognition from the traditional FAST (Face, Arms, Speech, Time) assessment through to the subtle and posterior presentations it can miss. The session opens with FAST as a simple, rapid screening tool for identifying the more common presentations of stroke, to the critical importance of time in initiating urgent care and supporting early decision-making in out-of-hospital environments. It then builds on these principles to examine atypical stroke presentations, particularly posterior circulation strokes, where symptoms such as balance disturbance, visual changes and non-specific neurological deficits may go undetected by FAST alone.
Through a clinically focused, practical lens, the session highlights the need for better and more comprehensive education in stroke recognition, helping clinicians understand the limitations of traditional screening tools and recognise the wider range of possible presentations.
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This session will equip you with the essential knowledge needed to enhance patient care and support confident clinical decision-making. Key topics include advances in diagnosis, treatment modalities, and updates to clinical guidelines, with a focus on their implications for patient care.
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Stay current with crucial updates in clinical practice, covering advancements in diagnosis, treatment modalities, and guideline revisions in just 30 minutes. This session will equip you with essential knowledge to enhance patient care and streamline decision-making processes.
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This session explores why physiologically guided resuscitation. now features in UK and International Resuscitation guidelines. What makes it different, what are it’s key targets and objectives and how can we reach them in trying to achieve ROSC.
The session will explore how to optimise CPR with manual and mechanical chest compression devices, the use of invasive blood pressure monitoring, drug strategies and synchronised ventilation to optimise the chances of achieving ROSC.
Finally, the session will present newly developed educational programs that optimise ALS (ARREST, ARREST plus) and those that take us truly ‘beyond ALS’ (SPEAR, ECPR)
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Stepping onto the road as a newly qualified paramedic is one of the most exciting, and challenging, moments in a clinician’s career. This session, delivered by Paramedic Mentor Harry Vines, explores the transition from Newly Qualified Paramedic through to Band 6, focusing on the practical realities of developing confidence and clinical autonomy on the frontline. Through a supportive, experience-led approach, the session examines key challenges, expectations, and opportunities encountered during this progression, highlighting how clinicians can consolidate foundational skills, adapt to increasing responsibility, and grow into autonomous practitioners within the out-of-hospital environment.
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This session explores physiology-guided resuscitation and its growing role in improving outcomes from cardiac arrest. Physiology-guided approaches allow clinicians to tailor resuscitation in real time based on the patient's own physiological response, rather than relying on a fixed protocol alone. Underpinning this shift, however, remains the fundamental requirement for high-quality CPR: adapting care in response to physiology is only possible when that care, and its effect, can first be accurately measured.
This session examines how CPR feedback technology supports that measurement, enabling clinicians to monitor performance, make informed adjustments during resuscitation and move towards a more responsive, data-informed approach to cardiac arrest management. Through a practical, clinically grounded discussion, delegates will gain insight into how combining high-performance CPR with physiology-guided decision-making can enhance the quality and effectiveness of resuscitation in the out-of-hospital setting.
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In this session, Joe Dent explores stroke recognition from the traditional FAST (Face, Arms, Speech, Time) assessment through to the subtle and posterior presentations it can miss. The session opens with FAST as a simple, rapid screening tool for identifying the more common presentations of stroke, to the critical importance of time in initiating urgent care and supporting early decision-making in out-of-hospital environments. It then builds on these principles to examine atypical stroke presentations, particularly posterior circulation strokes, where symptoms such as balance disturbance, visual changes and non-specific neurological deficits may go undetected by FAST alone.
Through a clinically focused, practical lens, the session highlights the need for better and more comprehensive education in stroke recognition, helping clinicians understand the limitations of traditional screening tools and recognise the wider range of possible presentations.
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Mental capacity is often tested in the most complex, high-pressure moments of frontline care, where legal, ethical, and operational decisions must be made quickly and confidently. This session explores mental capacity assessment in practice through a case-based approach, examining the real-world challenges faced by emergency service professionals.
Drawing on specialist expertise in mental health law, the session highlights how clinicians can navigate uncertainty, apply legislation effectively, and make defensible decisions in the field. It also considers the wider implications for practice, education, and co-production, linking these insights back to current research in out-of-hospital care.
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We encourage attendees to come and sit and eat lunch with us, meet CoP colleagues, hear about the benefits of our RTB programme
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We encourage attendees to come and sit and eat lunch with us, meet CoP colleagues, hear about the benefits of our RTB programme
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Wouldn’t it be great if across the emergency services we could share data and have our systems ‘talk’ to one another to save time, money and our sanity? Matt England heads up the national JESIP team so he’s got interoperability written through him and he’ll be chairing a panel that looks at what works, what doesn’t, where does ethics fit into this and how we get a culture where we share first, because we can. Join them to be part of the conversation.
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AI is dominating conversations across policing, but many organisations risk overlooking the foundations needed to make it successful.
In this session, Carl Drinkwater, National RPA Programme Director and Jenny Rostron from Morson Group explore how intelligent automation is already transforming policing through the National RPA Programme, reducing administrative burden, improving consistency and creating more time for frontline policing.
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We are delighted that the Police Foundation has chosen to launch its latest report at The Emergency Tech Show. Join our short lunch and launch as they unveil their latest report on policing and digital citizen evidence. It looks at how to unlock potential for public participation.
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Digital media is now central to modern emergency services, but reviewing and redacting it can create significant delays, compliance challenges and operational risk. Join practitioners from policing and the wider public safety community as they share how they are breaking the redaction bottleneck by improving speed, strengthening compliance, and giving teams the confidence to keep digital media moving.Chairperson
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Join ANS, Microsoft, and policing leaders to explore how AI, data, and secure interoperability are enabling faster decisions, greater efficiency, and improved public safety outcomes. Through real-world examples and firsthand perspectives from police forces, we'll examine how organisations are connecting data, automating processes, and building the foundations for more proactive, intelligence-led policing.
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Why policing needs a better way to capture, connect and operationalise learning.
Every day, policing generates valuable operational knowledge through incidents, investigations, reviews and frontline activity. Yet too often that knowledge remains fragmented across systems, buried in documents or held within individual experience, making it difficult to apply consistently across future operations.
The result is repeated work, avoidable operational drag and lost organisational capability.
Bringing together Superintendent Matt Tite of Gloucestershire Constabulary, Professor David McIlhatton, Associate Pro-Vice-Chancellor for National Security & Defence at Will Coventry University, and Marcus Ralphs, Head of New Markets at Whitespace, this session will explore how policing can better capture, connect and operationalise the knowledge it already holds - and where governed AI can play a practical role.
The discussion will draw on Whitespace’s work with Gloucestershire Constabulary, supported by Defence Holdings as part of its sovereign AI investment strategy, exploring how AI can reduce the time spent turning interview recordings into ROTI/ROVI documentation for CPS submission. But the lesson goes beyond transcription: policing holds huge amounts of operational knowledge across audio, video, documents and review material, much of which remains difficult to structure, reuse and act on.
Rather than discussing AI for its own sake, the panel will focus on practical operational outcomes, trusted adoption and what it takes to move from isolated information and lessons towards more continuous operational learning and improvement.
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Building an AI agent takes an afternoon. Getting one running across a whole force takes a great deal longer - and that gap is where most of policing's AI ambition currently sits.
This session is about closing it. We'll share what we've been building with forces, show some genuinely new technology that hasn't been seen in policing before, and set out what it actually takes to go from a working demo to something officers and staff rely on every day.
What to expect:
- Where policing's AI momentum really is today - and where the next opportunities sit
- What we've been building with forces: real examples of time given back
- A first look at the next generation of agents - always-on, working alongside you rather than waiting to be asked
- The last mile: what sits between a pilot and a force-wide deployment
- What's changing nationally, and why that matters for every force
Whether you're leading a force's digital agenda, running your first AI pilot, or working out what's ready now, you'll leave with a clear view of what's possible and a practical route to making it happen across your force.
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Greater Manchester Police is transforming how operational data is managed, shared and used to support better policing. This session explores how the force partnered with Telefónica Tech to modernise its data platform with Azure Databricks, replacing legacy integrations with a scalable cloud architecture that supports operational reporting, intelligent analytics and future AI capabilities. Learn how connected data is enabling better operational decision making, supporting Police Reform and creating the foundations for predictive policing across the force.
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Discover how police forces are using Microsoft 365 Copilot and Copilot Agents to improve productivity, reduce administrative burden, and enable officers and staff to focus on higher-value work. This session will showcase real-world policing use cases, lessons learned from deployments, and the measurable impact AI is already delivering across operational and back-office functions. Attendees will leave with practical use cases, implementation insights, and ideas they can take back to their own organisation.
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Following an April 2026 mass assassination attempt against senior U.S. officials at the White House Correspondents’ Dinner, the FBI faced a daunting national security challenge: reconstruct an uncooperative suspect's "pathway to violence" from millions of digital artifacts to file federal charges within 48 hours. With no prior intelligence, investigators needed a platform capable of instantly ingesting massive volumes of distributed cloud, device, and travel data with zero margin for error.
The FBI leveraged the Exterro FTK Suite to meet this high-stakes deadline. Powered by FTK’s distributed processing and exclusive, federally co-developed AI, multi-agency teams collaborated concurrently within a unified, single-pane-of-glass environment. FTK rapidly synthesized disparate data types—cutting through millions of artifacts to uncover premeditation patterns, hit lists, and financial records—while maintaining a flawless, Article III-defensible chain of custody. By eliminating data silos and processing bottlenecks, Exterro FTK directly enabled law enforcement to successfully file federal charges in under 48 hours.
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Discover how Police, Fire and Ambulance services are modernising portfolio and programme delivery using Microsoft Cloud, Power Platform, Copilot and AI. Learn how Power Framework helps leaders align investment to strategic priorities, optimise resources, predict risks, and reduce reporting overheads. Gain real-time visibility across transformation portfolios and enable faster, data-driven decisions using the Microsoft technology you already own.
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Stepping onto the road as a newly qualified paramedic is one of the most exciting, and challenging, moments in a clinician’s career. This session, delivered by Paramedic Mentor Harry Vines, explores the transition from Newly Qualified Paramedic through to Band 6, focusing on the practical realities of developing confidence and clinical autonomy on the frontline. Through a supportive, experience-led approach, the session examines key challenges, expectations, and opportunities encountered during this progression, highlighting how clinicians can consolidate foundational skills, adapt to increasing responsibility, and grow into autonomous practitioners within the out-of-hospital environment.
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Police Scotland is transforming its critical communications infrastructure, moving away from legacy telephony towards a resilient, cloud-based approach.
In this session, Police Scotland and Cinos will explore what drove the transformation, how it was delivered at national scale and what the organisation’s experience can teach other emergency services looking to modernise critical communications.
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Cardiac emergencies demand rapid, informed decision-making where seconds can make a difference. Yet important diagnostic findings may not always be visible on a standard 12 lead ECG, and pauses in chest compressions during resuscitation can negatively impact patient outcomes. The Clinical advances in Emergency Care presentation focuses on technologies designed to help clinicians address both challenges.
In this session, Stryker explores how 15 lead ECG acquisition can support more comprehensive cardiac assessment by incorporating right-sided and posterior leads, helping clinicians identify information that may not be apparent on a conventional 12 lead ECG. We will also examine STJ Insight, a graphical approach to visualising ST-segment changes designed to support interpretation of ECG findings.
The session will also explore the importance of maintaining high-quality CPR and minimising interruptions during resuscitation. Attendees will learn how cprINSIGHT™ technology analyses ECG rhythms during ongoing chest compressions, supporting rhythm assessment while reducing pauses that can affect coronary perfusion and chest compression fraction.
Join us to discuss how advances in ECG assessment and resuscitation technology are helping emergency care professionals make more informed clinical decisions, maintain CPR quality and support patient care when every second counts.
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In this session, Bio-Circle explores the latest approaches to decontaminating breathing apparatus, masks, boots and other firefighting equipment, drawing on experience with military and fire services across Denmark and Scandinavia.
Paul Owen and Palle Pedersen will look at what good decontamination practice looks like in the real world, the lessons learned from years of operational use and how new technologies and chemistries can help services improve cleanliness, protect firefighters and work more sustainably.
With Bio-Circle's decontamination systems launching in the UK at The Emergency Services Show, the session will also explore what UK services can learn from established Scandinavian practice and what to consider when reviewing their own processes.
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SUPPLIER SESSION: Can modern firefighter PPE deliver greater protection without sacrificing comfort?
Firefighter PPE is evolving, but how can fire services balance protection, comfort and performance without compromise? As new materials and garment technologies enter the UK market through the NFCC framework, there is an opportunity to rethink what frontline crews should expect from their kit.
In this session, Sioen Fire and fibre specialist Teijin Aramid explore the innovations shaping the next generation of structural firefighting PPE, drawing on experience from across Europe. Discover how advances in fabrics and garment design are helping improve protection, comfort and wearability and what these developments could mean for UK fire services.
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A pilot exploring a whole of society response to extreme weather.
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When should the voluntary and faith sector become part of the response?
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How do emergency services, the voluntary and faith sector, and private sector partners build trusted relationships before an incident to enable an effective whole community response?
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A personal reflection of over 40 years of planning, response and community resilience.
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Are we engaging the right partners early enough to build a whole community recovery?
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Wildfires, extreme weather, industrial incidents, cyber disruption and evolving security threats are placing unprecedented demands on emergency services and operators of critical infrastructure. As the risks change, so too must the way organisations prepare, respond and recover.
In this conversation, Dräger's Atlanta Taylor and Matt Evans explore what national resilience really means in practice from a strategic partner perspective, why prevention and preparedness is just as important as emergency response and how stronger partnerships between government, emergency services and industry can improve operational continuity when it matters most.
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Autonomous vehicles are coming to London's streets, Waymo's fully driverless ride-hailing service is expected to carry fare-paying passengers in the capital. That means blue light crews will encounter Waymo vehicles at incidents, on blue runs, and during everyday operations. The question isn't if, it's when, and whether your crews have the required information. Join our expert panel as they provide a valuable update on this technology and how emergency services can be prepared in the capital but across the UK in the future.
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16-17 SEPTEMBER 2026 | NEC, BIRMINGHAM
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16-17 SEPTEMBER 2026 | NEC, BIRMINGHAM
