Protecting Operations. Strengthening Resilience.

Resilience360 is for professionals responsible for operational resilience, business continuity, crisis management and critical infrastructure protection.

Launching alongside Emergency Tech Show and Emergency Services Show, Resilience360 brings together the people, technology and strategies keeping essential services running during disruption.

From cyber attacks and infrastructure failure to extreme weather, operational risk and major incidents, Resilience360 explores how organisations can anticipate, withstand and recover from disruption while maintaining critical operations.

resilience 360
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2026 Content Agenda

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10:20
  1. Resilience360
    10 mins
    An introduction to Resilience360 from our host.
10:30
  1. Resilience360
    45 mins

    Kicking off Resilience360, Roger Hargreaves from COBR will provide a unique insight into how the UK prepares for, responds to and recovers from major crises. Exploring the vital role of a whole-of-society approach, this keynote will examine how government, emergency services, businesses and communities must work together to build a more resilient nation.

    A major keynote to open the conference, this is a must-attend session for anyone involved in preparing for the next major national or international crisis.

    The COBR Directorate brings together the UK’s crisis management and resilience capabilities, strengthening the nation’s ability to anticipate, prepare for, respond to and recover from major crises. It leads on national crisis response, risk reduction and building a skilled, coordinated crisis management profession across government and beyond.

11:30
  1. Resilience360
    45 mins

    Location provides the thread that connects decisions across the resilience lifecycle. From contingency planning and risk assessment to operational response and recovery, every dependency, vulnerability, capability and consequence has a geographic dimension. Yet place is often an afterthought in resilience planning, treated as operational context rather than strategic intelligence.

    Drawing on examples from operational emergency management, national event planning and major incident response, Ordnance Survey will reveal how trusted geographic information quietly underpins the nation's resilience, helping organisations understand risk, coordinate action and make better informed decisions under pressure.

    As risks become increasingly interconnected, resilient organisations need more than information. They need authoritative geospatial intelligence and a shared understanding of place.

12:30
  1. Resilience360
    45 mins
    Looking back is one of the best ways to stay ahead. Drawing on decades of frontline EOD and CBRN experience, Stephen Fallon explores historic incidents and exercises to uncover the enduring lessons in planning, logistics and response that remain essential for national resilience in an increasingly complex threat environment.
13:30
  1. Resilience360
    40 mins
    As geopolitical tensions continue to reshape Europe's security landscape, the Nordic countries have emerged as global leaders in national preparedness and societal resilience. Faced with an increasingly assertive Russia and a rapidly evolving threat environment, the region has adopted a 'whole-of-society' approach to resilience, integrating government, critical infrastructure operators, businesses and citizens into national preparedness planning.
14:15
  1. Resilience360
    35 mins
    From cyber attacks and online radicalisation to misinformation, digital activism and changing attitudes towards authority, technology is reshaping how societies respond to crises and disruption. As younger generations grow up entirely online, organisations, governments and emergency services face new challenges in maintaining trust, communicating effectively and building resilience.
15:10
  1. Resilience360
    40 mins
    A single disruption at an airport can have consequences that extend far beyond its immediate surroundings. Dr Lee Rowley, who was the Station Manager at London's Heathrow Airport and recently took on a role as AFRS Training Manager at Birmingham Airport, will explore the interconnected nature of aviation operations, examining how disruption can impact aircraft, staff, passengers, baggage and cargo, and the wider global aviation network.
16:10
  1. Resilience360
    40 mins

    For emergency services, a dropped connection isn't an inconvenience. It's a control room losing sight of an incident, a signal that doesn't arrive when someone needs it to.

    'Most of the time' is a standard built for systems that can afford to fail. Emergency response can't be one of them.

    This session looks at what resilience actually requires: why a single-network connection is a single point of failure, why traditional failover often isn't enough, and how dual-core infrastructure with unsteered multi-network resilience keeps critical systems connected when one path drops.

    CSL has spent over three decades keeping life-critical operations online. This session shares what that work has taught Blue Light services about building resilience into frontline connectivity, and what to ask of a network before the next incident does.

10:30
  1. Resilience360
    45 mins
    The devastating flash floods and debris flows that struck Nepal in August, following a glacial collapse in the Himalayas, have provided a stark reminder of the growing scale and unpredictability of climate-related emergencies.

    This session explores how Everest Fire and Rescue is building resilience on the front line of a climate emergency, adapting its people, capabilities and response strategies to deal with increasingly complex and unpredictable incidents.
11:30
  1. Resilience360
    45 mins

    From geopolitical conflict and cyber attacks to extreme weather, pandemics and disruption to critical infrastructure, the range and complexity of threats facing the UK has never been greater. While organisations have strengthened their preparedness in many areas, recent events have exposed the interconnected nature of modern crises and the challenges of responding at scale.

    Bringing together senior leadersa range of perspectives, this panel will assess the UK's overall resilience and ask one fundamental question: are we truly prepared for the next major national crisis?

12:30
  1. Resilience360
    45 mins

    Ukraine has become one of the world's most important learning environments for emergency medicine, leadership and organisational resilience. As the nature of conflict, crisis and major incidents continues to evolve, so too must the way emergency services prepare, adapt and respond.

    In this session, Professor Mark Hannaford, Founder & CEO of World Extreme Medicine and Co-Founder of the World Extreme Medicine Fund, joins Luca Alfatti, Co-Founder of the World Extreme Medicine Fund and Global Medical & Humanitarian Leader, to share lessons drawn from four years of delivering humanitarian aid, frontline medical capability and trauma training across Ukraine. Their work, alongside collaboration with NATO and international partners, has provided a unique perspective on how organisations perform and adapt under sustained operational pressure.

    Richard Lewis, Chief Operating Officer of World Extreme Medicine, will then translate these frontline lessons into the UK emergency services context, exploring what they mean for organisational preparedness, leadership, interoperability and building capability before the next major incident.

    Rather than simply presenting stories from the frontline, this session asks a more important question:

    What is Ukraine teaching us about building organisations that can adapt, learn and perform under pressure?

    Delegates will leave with practical insights, fresh perspectives and tangible actions to strengthen preparedness before the next major incident tests them.

13:30
  1. Resilience360
    45 mins

    Recent pandemics have shown that health emergencies can look very different from one another, so preparedness cannot simply be about planning for a repeat of COVID-19. This session will look at what we can learn from previous pandemics, how future threats may differ, and what effective preparedness looks like in practice.

    Drawing on experience from COVID-19, we will consider the role of people, equipment, training, supply chains, surge capacity and partnerships, and ask whether we are doing enough now to prepare for the next health emergency.

14:30
  1. Resilience360
    45 mins
    How can national resilience be understood without reducing it to a single, misleading score? This session will examine how evidence from households, communities, organisations, places and critical infrastructure can be connected through a common measurement architecture. It will show how systems thinking can reveal dependencies, identify where resilience capacity falls short of demand and provide a stronger basis for prioritising action and investment.

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