How policing is using AI agents to offer choice in a multi-channel world

16 Sept 2026
Emergency Tech Leaders' Stage Sponsored by AWS
Emergency Tech Leaders Stage

If you are in the Thames Valley or Hampshire and the Isle of Wight, and you want to contact the police, you can now meet Bobbi, the AI agent fielding 101 online enquiries. Find out why these two forces are managing demand and building trust and confidence with the public. Want to know about agentic AI? This is the place to start.

Chairperson
Clare Knibbs
Clare Knibbs, Chief Superintendent and Head of Joint Contact Management - Thames Valley Police and Hampshire & Isle of Wight Constabulary
Speakers
Louise Castle
Louise Castle, Subject Matter Expert | Change and Continuous Improvement | Contact Management - Thames Valley Police
Dan Godel
Dan Godel, Digital Contact Systems & Demand Manager, Contact Management - Thames Valley Police and Hampshire & Isle of Wight Constabulary
Anima Haque
Anima Haque, Lead, Account Solution Engineer - Salesforce