Operation Boxboard: A case study on multi-agency incident learning
Effective multi-agency collaboration is paramount during major incidents, yet capturing lessons from complex events poses significant challenges. This presentation outlines Northamptonshire FRS’s strategic implementation of ISARR, a dedicated organisational learning and lessons management platform.
Using “Operation Boxboard” flooding as a case study, we demonstrate systematic debrief data capture, lesson identification, and translation into actionable improvements. ISARR moves beyond traditional debriefing limitations, fostering a transparent collaborative learning.