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06 Feb 2024

Case Study: How Avon and Somerset Police Solved Compliance Challenges and Increased Officers’ Productivity with Amped Replay

Amped Software Stand: 4/J82
Case Study: How Avon and Somerset Police Solved Compliance Challenges and Increased Officers’ Productivity with Amped Replay
In this article, we’ll see how Avon and Somerset Police, part of the South West Police Forensics collaboration in the UK, solved the compliance challenges posed by the new code of conduct set by the Forensic Science Regulator (FSR) and ISO17025 with Amped Replay, shortening the time needed to investigate crimes by 2 to 4 weeks and allowing investigators to work independently in 60% of cases.

CCTV and Video Surveillance Systems (VSS) record using countless different formats and variations. Most are not playable with standard software and even when they are, valuable information such as the date and time may fail to be displayed. Not being able to play or evaluate these video files promptly can mean the risk of losing vital intelligence and evidence.
Just being able to play the video is not enough. Processing and conversion must be possible to allow the gathering of actionable information during investigations.

The UK national regulations that came into force in 2023 require much stricter compliance and quality processes for all kinds of forensic work, including video forensics. The Forensic Science Regulator (FSR) has defined different tasks and activities that should be conducted within forensic quality assurance frameworks. These are subject to the ISO 17025 standard. However, certain activities can take place outside of the formal forensic process. For example, converting and performing basic processing of video files are out of the scope of ISO unless they serve as preliminary steps for further forensic science activities and are performed with validated tools.

In light of these changes and the ever-increasing operational needs, Avon and Somerset Police, were looking for a solution that would fulfill the following requirements:

  • Make available the conversion and subsequent playback of proprietary CCTV/DVR video formats to the entire force
  • Make available basic processing functions on image and video evidence to the entire force
  • Ensure compliance by having these activities performed with validated tools that allowed them not to be considered “forensic activities” and thus outside of the scope of ISO

 

Read the full case study at the link below
https://blog.ampedsoftware.com/2024/02/06/case-study-how-avon-and-somerset-police-solved-compliance-challenges-and-increased-officers-productivity-with-amped-replay

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