ETS 2025 - FULL AGENDA

What was on at ETS 2025

The ETS agenda brings together every element of the Emergency Tech Show in one place. From forward-thinking keynotes and deep-dive technical sessions on AI, data, comms, control rooms, and future innovation, to live product demos, networking opportunities, and special features, this is your guide to what’s happening across both days. Whether you’re here to discover breakthrough technologies, connect with sector leaders, or experience cutting-edge solutions shaping the future of emergency services, the agenda helps you make the most of your time at the NEC.

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10:00
  1. Emergency Tech Leaders' Stage Sponsored by AWS
    50 mins
    This panel brings together policing and technology leaders to explore how the emergency services are using cloud-based technology to innovate at scale and improve operational efficiency. The panellist …
10:30
  1. Microsoft Partner Stage
    30 mins
    Andy Massey lifts the lid on Axon’s AI Era Plan - sharing how cloud-native, ethics-reviewed tools on Microsoft Azure cut paperwork and footage handling so officers can spend more time on the street. See rapid, policy-aligned results built for UK data standards with no spreadsheets, no hype, just better policing.
  2. Tech Hub
    30 mins
    Using OSINT Industries' platform to reveal the digital footprint of Europe's most wanted. 
11:00
  1. Emergency Tech Leaders' Stage Sponsored by AWS
    50 mins
    There are some problems that policing face that may seem too tricky to solve. In this dragon’s den-style session, chaired by the NPCC’s Tony Blaker, we bring together four of our smaller exhibitors at …
11:30
  1. Microsoft Partner Stage
    30 mins
    Adopting the cloud is a strategic imperative for emergency services, but it introduces significant risks to data sovereignty and operational control. This session provides a practical framework for de-risking your cloud journey. We will cover the key cyber resilience considerations, from maintaining UK GDPR compliance to protecting critical systems against cloud-native threats. Discover how a Zero Trust data security model allows you to embrace the benefits of the cloud with the absolute assurance that your data remains secure, compliant, and rapidly recoverable, no matter where it resides.
  2. Tech Hub
    30 mins

    In this short-format session, we will explore the journey of a company with over 40 years of expertise, working alongside emergency services. We will be joined by Matthew Warren, Chief Executive of CFRS, to discuss innovation and the power of resilience in high-risk environments.

12:00
  1. Emergency Tech Leaders' Stage Sponsored by AWS
    50 mins
    If the government is to achieve its aim to halve knife crime and violence against women and girls over the next ten years, it's going to need policing to be on top of its game when it comes to data. I …
12:15
  1. Microsoft Partner Stage
    30 mins

    The fireside chat hosted by Lisa Arnold (Head of Public Sector at Robiquity) will see Assistant Chief Officer Dougie Henderson of Greater Manchester Police (GMP) share insights into GMP’s transformation journey with low code, automation, and AI and his thoughts on the role progressive technology will play in the future of policing.

  2. Tech Hub
    30 mins
    Join Richard Evans, CTO at Cinos, and Chris Perry, CTO at Police Scotland, for an insightful fireside chat exploring how technology is reshaping public safety communications. Hear first-hand how Police Scotland are transforming public contact with Cinos, overcoming legacy challenges, building resilience and compliance, and laying the foundation for future innovation. This session will share practical lessons on partnership, change management, and improving both public service and staff wellbeing, essential takeaways for leaders across policing and blue light organisations.
13:00
  1. Emergency Tech Leaders' Stage Sponsored by AWS
    50 mins
    As the NHS seeks to find more efficiencies to help it meet increasing demand, the London Ambulance Service is trying out a branch of artificial intelligence that is all about voice. Ambient Voice Tech …
13:30
  1. Microsoft Partner Stage
    30 mins
    Discover how Microsoft Power Platform empowers police, NHS, and fire services to streamline back-office processes and respond faster on the front line. From automating clinical image sharing to accelerating risk assessments and connecting to global intelligence, this session explores how low-code tools can free up critical resources and drive real-time impact across the blue light sector.
13:45
  1. Tech Hub
    30 mins

    In the demanding world of emergency services, access to critical information and secure communication are paramount. Google Pixel offers a trusted and powerful mobile solution for the Emergency Services sector. See how its cutting-edge security features and seamless integration ensure your teams have the real-time data and collaborative tools they need, securely in the field.

14:00
  1. Emergency Tech Leaders' Stage Sponsored by AWS
    50 mins
    Lancashire was one of the first forces to adopt body worn video and now is looking at live streaming it to improve situational awareness and response. Video is a key source of evidence but if it’s all …
14:30
  1. Microsoft Partner Stage
    30 mins
    As artificial intelligence continues to reshape industries, the UK’s emergency services are on the brink of a technological revolution. In this thought-provoking session, ANS explores how AI is redefining the way police, fire, and ambulance services operate enhancing decision-making, improving response times, and ultimately saving lives.
    We’ll dive into real-world use cases already making an impact across Blue Light Services, from predictive policing and AI-assisted triage to drone-enabled fire assessments. But with innovation comes responsibility. This session will also unpack the ethical, technical, and governance challenges that must be addressed to build public trust and ensure AI is used safely and transparently.
    Attendees will leave with a clear understanding of:
    • The future of AI in emergency services and the evolving governance landscape
    • Practical examples of AI in action across policing, fire, and ambulance services
    • How to build trust in AI through transparency, ethics, and human oversight
    • The technical foundations emergency services need to adopt AI effectively
    Whether you're a tech leader, public sector innovator, or emergency services professional, this session will equip you with the insights needed to navigate the AI-powered future of public safety.
  2. Tech Hub
    30 mins

    As the public safety sectors undergos a digital transformation, the role of vehicle communications in mission-critical environments is evolving rapidly. 

    Focusing on planning and execution, this session will explore the foundational steps required to ensure a successful migration. Through a blend of strategic insight and practical guidance, attendees will gain a clear understanding of how-to future-proof their vehicle communications infrastructure while minimising disruption and maximizing operational continuity.

15:30
  1. Tech Hub
    30 mins
    Push to Talk Over Cellular has now evolved and is part of today’s Professional two way radio communication solutions alongside TETRA and DMR. PTT is increasingly  playing a vital role for users in the business critical world and emerging to be chosen solution for today’s emergency services users.
15:50
  1. Emergency Tech Leaders' Stage Sponsored by AWS
    40 mins
    Effective multi-agency collaboration is paramount during major incidents, yet capturing lessons from complex events poses significant challenges. This presentation outlines Northamptonshire FRS’s stra …
10:00
  1. Emergency Tech Leaders' Stage Sponsored by AWS
    50 mins
    For over a century, the police’s use of fingerprints as a form of evidence has largely remained a manual process. The complexity of working with fingerprint lifts at crime scenes is challenging but a …
10:30
  1. Microsoft Partner Stage
    30 mins

    Join CPS, Microsoft’s No.1 UK Copilot Partner, to explore how policing and blue-light organisations can move beyond assistant-based tools into an era of autonomous, outcome-driven AI Agents. In just 20 minutes, we’ll show you how agent-led operations can reduce admin overload, free up frontline officers, and help you serve the public faster and more effectively.

    What to expect:

    • AI in Policing today: the challenges and opportunities.
    • From Copilot to Co-Worker: how AI Agents go further than generative assistants.
    • Live demo – AI Agents in Action: see real scenarios automated end-to-end.
    • The impact on policing operations: productivity, decision-making, and public service delivery.
    • Why CPS? Our proven experience helping UK police forces adopt AI securely and at speed.

    Whether you’re planning your first AI project or scaling beyond Copilot, this session will show how to prepare your organisation for agent-led transformation, and why the time to start is now.

  2. Tech Hub
    30 mins
    Artificial intelligence is bridging the gap between raw data signals and actionable insights, transforming how organisations detect emerging events and tackle the spread of misinformation and disinfor …
11:00
  1. Emergency Tech Leaders' Stage Sponsored by AWS
    50 mins
    Few police forces own live facial recognition technology but many have tried it in places like Silverstone and in the case of the Met, they are using it every week across London. In this session hear …
11:30
  1. Tech Hub
    30 mins

    Join Richard Evans, CTO at Cinos, and Chris Perry, CTO at Police Scotland, for an insightful fireside chat exploring how technology is reshaping public safety communications. Hear first-hand how Police Scotland are transforming public contact with Cinos, overcoming legacy challenges, building resilience and compliance, and laying the foundation for future innovation. This session will share practical lessons on partnership, change management, and improving both public service and staff wellbeing, essential takeaways for leaders across policing and blue light organisations.

  2. Microsoft Partner Stage
    30 mins
    Find out in this session how Phoenix worked with bluelight organisation WYFRS to support the implementation of Microsoft Copilot. Streamlining inefficient workflows, reducing tasks time from weeks to hours, and boosting productivity, accessibility and frontline focus.
12:00
  1. Emergency Tech Leaders' Stage Sponsored by AWS
    50 mins
    In a packed hour you'll hear from the Civil Aviation Authority who will update you on the latest position about using drones beyond visual line of sight and lead a discussion about the operational ben …
12:15
  1. Microsoft Partner Stage
    30 mins
    A cross-sector conversation exploring how AI is reshaping the emergency services landscape, featuring insights from a representative from the London Fire Brigade on the trends, challenges, and opportunities driving innovation across the UK’s critical response ecosystem.
  2. Tech Hub
    30 mins

    Emergency services are under pressure to innovate faster, adopt AI for frontline operations, and modernise cloud infrastructure — all while managing tighter budgets. Two barriers consistently stand in the way: the complexity and cost of AI adoption, which often demands expensive data science teams, and rising cloud spend, which can drain budgets before value is realised.

    Cloudologix addresses both challenges with two complementary solutions designed for speed, simplicity, and sustainability:

    Elementals-AI

    • A low-code / no-code platform for building agentic AI agents on any cloud.
    • Enables organisations to go from no AI to production-ready AI in weeks.
    • Removes the need for expensive AI teams or complex development projects.
    • Provides pre-built libraries, knowledge automation, and reusable agents for rapid delivery.
    • Practical use cases for emergency services include SOP guidance, compliance checks, incident reporting, and workflow automation.

    Cloudoberry

    • A FinOps platform that embeds financial discipline into cloud adoption.
    • Delivers real-time visibility and optimisation, reducing waste by up to 70%.
    • Ensures AI adoption is financially sustainable, allowing savings to be reinvested into frontline innovation.
    • Builds a culture of financial accountability across teams.

    Attendees will learn how to:

    • Deploy agentic AI quickly and safely without costly AI resources.
    • Apply FinOps culture to cut waste and free up funds for innovation.
    • Combine operational agility and financial clarity to deliver resilient emergency services.
13:00
  1. Emergency Tech Leaders' Stage Sponsored by AWS
    50 mins
    It is our great pleasure to welcome Joy Allen, the Police and Crime Commissioner for Durham who is joining us on stage to talk about how she is forging ahead in her area to reduce violence against wom …
13:30
  1. Microsoft Partner Stage
    30 mins
    Get real value from AI Agents to quickly investigate security incidents, manage software and take action across your estate. We’ll discuss how you can use AI to improve your security posture and reduce operational workload.
13:45
  1. Tech Hub
    30 mins
14:00
  1. Emergency Tech Leaders' Stage Sponsored by AWS
    40 mins
    We are entering a new era of performative covert action and implausible deniability, where the perpetrators are often expendable local volunteers not professional spies. Will AI save us? Richard J. Al …
14:15
  1. Tech Hub
    30 mins
14:45
  1. Emergency Tech Leaders' Stage Sponsored by AWS
    45 mins
    With AI fast becoming a big part of our lives, it's the same for the fire and rescue service. Each service is looking at what the potential is to drive efficiency and improve public safety. Finding wa …

CPDme We are proud to be able to offer a CPD accredited educational programme designed to provide expert insight and learnings for professionals.

This year we have partnered with CPDMe who will be available onsite to help facilitate your certificates of attendance and build your CPD points portfolio.

Please ensure you scan the QR code at the end of each session as this will confirm your attendance and issue you a downloadable certificate of attendance. If you require further assistance, meet the team at their stand F174 located in Hall 5 opposite the College of Paramedics.

Visitors will need to contact their professional body, employer or association to add their certification of attendance to their personal record to show the further learning they have achieved for that year.

Visit CPDMe on Stand F174, or contact on 01254943159 or team@cpdme.com sessions attended and the number of CPD hours. Visitors will need to contact their professional body, employer or association to add their certification of attendance to their personal record to show the further learning they have achieved for that year.

Loading
10:00
  1. Emergency Tech Leaders' Stage Sponsored by AWS
    50 mins
    This panel brings together policing and technology leaders to explore how the emergency services are using cloud-based technology to innovate at scale and improve operational efficiency. The panellist …
10:30
  1. Microsoft Partner Stage
    30 mins
    Andy Massey lifts the lid on Axon’s AI Era Plan - sharing how cloud-native, ethics-reviewed tools on Microsoft Azure cut paperwork and footage handling so officers can spend more time on the street. See rapid, policy-aligned results built for UK data standards with no spreadsheets, no hype, just better policing.
  2. Tech Hub
    30 mins
    Using OSINT Industries' platform to reveal the digital footprint of Europe's most wanted. 
11:00
  1. Emergency Tech Leaders' Stage Sponsored by AWS
    50 mins
    There are some problems that policing face that may seem too tricky to solve. In this dragon’s den-style session, chaired by the NPCC’s Tony Blaker, we bring together four of our smaller exhibitors at …
11:30
  1. Microsoft Partner Stage
    30 mins
    Adopting the cloud is a strategic imperative for emergency services, but it introduces significant risks to data sovereignty and operational control. This session provides a practical framework for de-risking your cloud journey. We will cover the key cyber resilience considerations, from maintaining UK GDPR compliance to protecting critical systems against cloud-native threats. Discover how a Zero Trust data security model allows you to embrace the benefits of the cloud with the absolute assurance that your data remains secure, compliant, and rapidly recoverable, no matter where it resides.
  2. Tech Hub
    30 mins

    In this short-format session, we will explore the journey of a company with over 40 years of expertise, working alongside emergency services. We will be joined by Matthew Warren, Chief Executive of CFRS, to discuss innovation and the power of resilience in high-risk environments.

12:00
  1. Emergency Tech Leaders' Stage Sponsored by AWS
    50 mins
    If the government is to achieve its aim to halve knife crime and violence against women and girls over the next ten years, it's going to need policing to be on top of its game when it comes to data. I …
12:15
  1. Microsoft Partner Stage
    30 mins

    The fireside chat hosted by Lisa Arnold (Head of Public Sector at Robiquity) will see Assistant Chief Officer Dougie Henderson of Greater Manchester Police (GMP) share insights into GMP’s transformation journey with low code, automation, and AI and his thoughts on the role progressive technology will play in the future of policing.

  2. Tech Hub
    30 mins
    Join Richard Evans, CTO at Cinos, and Chris Perry, CTO at Police Scotland, for an insightful fireside chat exploring how technology is reshaping public safety communications. Hear first-hand how Police Scotland are transforming public contact with Cinos, overcoming legacy challenges, building resilience and compliance, and laying the foundation for future innovation. This session will share practical lessons on partnership, change management, and improving both public service and staff wellbeing, essential takeaways for leaders across policing and blue light organisations.
13:00
  1. Emergency Tech Leaders' Stage Sponsored by AWS
    50 mins
    As the NHS seeks to find more efficiencies to help it meet increasing demand, the London Ambulance Service is trying out a branch of artificial intelligence that is all about voice. Ambient Voice Tech …
13:30
  1. Microsoft Partner Stage
    30 mins
    Discover how Microsoft Power Platform empowers police, NHS, and fire services to streamline back-office processes and respond faster on the front line. From automating clinical image sharing to accelerating risk assessments and connecting to global intelligence, this session explores how low-code tools can free up critical resources and drive real-time impact across the blue light sector.
13:45
  1. Tech Hub
    30 mins

    In the demanding world of emergency services, access to critical information and secure communication are paramount. Google Pixel offers a trusted and powerful mobile solution for the Emergency Services sector. See how its cutting-edge security features and seamless integration ensure your teams have the real-time data and collaborative tools they need, securely in the field.

14:00
  1. Emergency Tech Leaders' Stage Sponsored by AWS
    50 mins
    Lancashire was one of the first forces to adopt body worn video and now is looking at live streaming it to improve situational awareness and response. Video is a key source of evidence but if it’s all …
14:30
  1. Microsoft Partner Stage
    30 mins
    As artificial intelligence continues to reshape industries, the UK’s emergency services are on the brink of a technological revolution. In this thought-provoking session, ANS explores how AI is redefining the way police, fire, and ambulance services operate enhancing decision-making, improving response times, and ultimately saving lives.
    We’ll dive into real-world use cases already making an impact across Blue Light Services, from predictive policing and AI-assisted triage to drone-enabled fire assessments. But with innovation comes responsibility. This session will also unpack the ethical, technical, and governance challenges that must be addressed to build public trust and ensure AI is used safely and transparently.
    Attendees will leave with a clear understanding of:
    • The future of AI in emergency services and the evolving governance landscape
    • Practical examples of AI in action across policing, fire, and ambulance services
    • How to build trust in AI through transparency, ethics, and human oversight
    • The technical foundations emergency services need to adopt AI effectively
    Whether you're a tech leader, public sector innovator, or emergency services professional, this session will equip you with the insights needed to navigate the AI-powered future of public safety.
  2. Tech Hub
    30 mins

    As the public safety sectors undergos a digital transformation, the role of vehicle communications in mission-critical environments is evolving rapidly. 

    Focusing on planning and execution, this session will explore the foundational steps required to ensure a successful migration. Through a blend of strategic insight and practical guidance, attendees will gain a clear understanding of how-to future-proof their vehicle communications infrastructure while minimising disruption and maximizing operational continuity.

15:30
  1. Tech Hub
    30 mins
    Push to Talk Over Cellular has now evolved and is part of today’s Professional two way radio communication solutions alongside TETRA and DMR. PTT is increasingly  playing a vital role for users in the business critical world and emerging to be chosen solution for today’s emergency services users.
15:50
  1. Emergency Tech Leaders' Stage Sponsored by AWS
    40 mins
    Effective multi-agency collaboration is paramount during major incidents, yet capturing lessons from complex events poses significant challenges. This presentation outlines Northamptonshire FRS’s stra …
10:00
  1. Emergency Tech Leaders' Stage Sponsored by AWS
    50 mins
    For over a century, the police’s use of fingerprints as a form of evidence has largely remained a manual process. The complexity of working with fingerprint lifts at crime scenes is challenging but a …
10:30
  1. Microsoft Partner Stage
    30 mins

    Join CPS, Microsoft’s No.1 UK Copilot Partner, to explore how policing and blue-light organisations can move beyond assistant-based tools into an era of autonomous, outcome-driven AI Agents. In just 20 minutes, we’ll show you how agent-led operations can reduce admin overload, free up frontline officers, and help you serve the public faster and more effectively.

    What to expect:

    • AI in Policing today: the challenges and opportunities.
    • From Copilot to Co-Worker: how AI Agents go further than generative assistants.
    • Live demo – AI Agents in Action: see real scenarios automated end-to-end.
    • The impact on policing operations: productivity, decision-making, and public service delivery.
    • Why CPS? Our proven experience helping UK police forces adopt AI securely and at speed.

    Whether you’re planning your first AI project or scaling beyond Copilot, this session will show how to prepare your organisation for agent-led transformation, and why the time to start is now.

  2. Tech Hub
    30 mins
    Artificial intelligence is bridging the gap between raw data signals and actionable insights, transforming how organisations detect emerging events and tackle the spread of misinformation and disinfor …
11:00
  1. Emergency Tech Leaders' Stage Sponsored by AWS
    50 mins
    Few police forces own live facial recognition technology but many have tried it in places like Silverstone and in the case of the Met, they are using it every week across London. In this session hear …
11:30
  1. Tech Hub
    30 mins

    Join Richard Evans, CTO at Cinos, and Chris Perry, CTO at Police Scotland, for an insightful fireside chat exploring how technology is reshaping public safety communications. Hear first-hand how Police Scotland are transforming public contact with Cinos, overcoming legacy challenges, building resilience and compliance, and laying the foundation for future innovation. This session will share practical lessons on partnership, change management, and improving both public service and staff wellbeing, essential takeaways for leaders across policing and blue light organisations.

  2. Microsoft Partner Stage
    30 mins
    Find out in this session how Phoenix worked with bluelight organisation WYFRS to support the implementation of Microsoft Copilot. Streamlining inefficient workflows, reducing tasks time from weeks to hours, and boosting productivity, accessibility and frontline focus.
12:00
  1. Emergency Tech Leaders' Stage Sponsored by AWS
    50 mins
    In a packed hour you'll hear from the Civil Aviation Authority who will update you on the latest position about using drones beyond visual line of sight and lead a discussion about the operational ben …
12:15
  1. Microsoft Partner Stage
    30 mins
    A cross-sector conversation exploring how AI is reshaping the emergency services landscape, featuring insights from a representative from the London Fire Brigade on the trends, challenges, and opportunities driving innovation across the UK’s critical response ecosystem.
  2. Tech Hub
    30 mins

    Emergency services are under pressure to innovate faster, adopt AI for frontline operations, and modernise cloud infrastructure — all while managing tighter budgets. Two barriers consistently stand in the way: the complexity and cost of AI adoption, which often demands expensive data science teams, and rising cloud spend, which can drain budgets before value is realised.

    Cloudologix addresses both challenges with two complementary solutions designed for speed, simplicity, and sustainability:

    Elementals-AI

    • A low-code / no-code platform for building agentic AI agents on any cloud.
    • Enables organisations to go from no AI to production-ready AI in weeks.
    • Removes the need for expensive AI teams or complex development projects.
    • Provides pre-built libraries, knowledge automation, and reusable agents for rapid delivery.
    • Practical use cases for emergency services include SOP guidance, compliance checks, incident reporting, and workflow automation.

    Cloudoberry

    • A FinOps platform that embeds financial discipline into cloud adoption.
    • Delivers real-time visibility and optimisation, reducing waste by up to 70%.
    • Ensures AI adoption is financially sustainable, allowing savings to be reinvested into frontline innovation.
    • Builds a culture of financial accountability across teams.

    Attendees will learn how to:

    • Deploy agentic AI quickly and safely without costly AI resources.
    • Apply FinOps culture to cut waste and free up funds for innovation.
    • Combine operational agility and financial clarity to deliver resilient emergency services.
13:00
  1. Emergency Tech Leaders' Stage Sponsored by AWS
    50 mins
    It is our great pleasure to welcome Joy Allen, the Police and Crime Commissioner for Durham who is joining us on stage to talk about how she is forging ahead in her area to reduce violence against wom …
13:30
  1. Microsoft Partner Stage
    30 mins
    Get real value from AI Agents to quickly investigate security incidents, manage software and take action across your estate. We’ll discuss how you can use AI to improve your security posture and reduce operational workload.
13:45
  1. Tech Hub
    30 mins
14:00
  1. Emergency Tech Leaders' Stage Sponsored by AWS
    40 mins
    We are entering a new era of performative covert action and implausible deniability, where the perpetrators are often expendable local volunteers not professional spies. Will AI save us? Richard J. Al …
14:15
  1. Tech Hub
    30 mins
14:45
  1. Emergency Tech Leaders' Stage Sponsored by AWS
    45 mins
    With AI fast becoming a big part of our lives, it's the same for the fire and rescue service. Each service is looking at what the potential is to drive efficiency and improve public safety. Finding wa …