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With frontline emergency services under increasing pressure to do more with less, the potential of AI to reduce admin and support better decision-making is gaining momentum. At The Emergency Tech Show 2025, we’re pleased to welcome Axon, a global public safety technology company whose tools are used by agencies around the world. From body-worn cameras to real-time language translation, Axon’s solutions are already transforming how policing and ambulance services operate.

We spoke with the team to learn more about their AI-powered innovations and how they’re helping emergency services stay focused on what matters most: keeping the public safe.

Can you introduce us to Axon and the role you’re playing in transforming emergency services?

Axon is a global public safety technology leader. We develop integrated solutions such as body-worn cameras, TASER energy devices, digital evidence management and AI-powered tools. In the UK, we’re helping emergency services reduce paperwork, enhance decision-making and ensure transparency, empowering teams to focus on public safety.

What are the day-to-day challenges for frontline staff that you’re aiming to solve with AI?

Frontline professionals are challenged by time-consuming documentation, difficulty accessing relevant information quickly, and communication barriers. Our AI tools – like Auto-Transcribe, Draft One, and Real-Time Translation – address these challenges by turning footage into searchable transcripts, drafting incident reports automatically and breaking down language barriers instantly in the field.

You’ve developed tools that turn bodycam footage into reports – what impact could that have on the frontline?

The AI-powered Draft One transforms body-worn camera audio into incident report drafts within minutes. It’s been shown to cut report writing time by over 50%, improving consistency and accuracy while freeing up officers to return to duty faster which is critical for strained services with limited resources.

What are you showcasing at The Emergency Tech Show?

At The Emergency Tech Show, we’re spotlighting a suite of innovative technologies that enhance safety and efficiency for public safety professionals:

• Draft One simplifies report writing by generating narratives from body-worn camera audio, reducing time spent at a desk and enabling officers to stay active in the field.
• Live Translate offers real-time voice translation on Axon Body 4, helping officers communicate across language barriers and improving equity in public interactions.
• Axon Fusus integrates live video and data from across a community, providing unified situational awareness through real-time operations in the cloud.
• Axon Body 4 is our most advanced body-worn camera, built with real-time communication features, high-quality video, and a full-shift battery – designed to keep officers connected and protected throughout their shift.

How do you see AI changing the way policing and paramedic services operate over the next few years?

AI will streamline documentation, reduce errors and support better decisions in real-time scenarios. From helping officers navigate policy instantly to enabling instant translations during public interactions, AI will enhance responsiveness, increase transparency and allow agencies to do more with limited resources.

You’ve had early feedback from trials in the US – what are people on the ground saying, especially about tools like de-escalation and Draft One?

Officers have described Draft One as transformative, citing hours saved and increased clarity in reports. Our VR-based de-escalation and communication training has been praised for its realism and impact – boosting officer confidence and improving community interactions. These insights are now shaping how we bring similar benefits to the UK.

Axon is a Microsoft Partner in the Microsoft Pavilion.